Refund & Cancellation
If you have placed an order on our website and wish to return one or more of the products you have purchased, you can send it to us within 14 days from the delivery date.
If the products you want to return comply with our return policies, your refund will be completed within 10 business days after we receive your return.
How can I create a return request?
Returns are accepted, untested, undamaged and sent in their original boxes. Refunds are made by deducting the discounts of the products purchased with the campaign according to the campaign scenario or the amounts of the products given free of charge.
You can send the products you want to return to Yurtiçi Kargo free of charge, together with the delivery note, with the company code 932629188 and the return confirmation code 5456569.
Our return address:
Levent Caddesi Levent Mahallesi Güvercin Sokak No:35 Beşiktaş/İstanbul TÜRKİYE
You can also exchange or return the products purchased from our online store from our stores with your invoice.